AutoFixia provides workshop-management capabilities for garages, service centres and automotive businesses that need structured job cards, technician workflow, inventory control, customer communication, invoicing and management reporting. For Saudi Arabia deployments, ZATCA e-invoicing requirements must be validated as part of implementation before any compliance claim is made.
For Riyadh, Jeddah, Dammam and other KSA locations: AutoFixia can centralize daily workshop operations and multi-branch visibility. Saudi VAT and e-invoicing configuration should be confirmed during the requirements phase, including the customer’s current ZATCA integration wave.
Service advisers, technicians, parts teams, cashiers and management often work across separate spreadsheets, paper job cards and messaging applications. AutoFixia is designed to bring these activities into one operational flow so teams can see vehicle status, assigned work, approvals, parts requirements, billing and follow-up information without relying on disconnected records.
Create and follow jobs from reception through inspection, quotation, approval, technician assignment, completion, invoicing and delivery.
Track assignment, work status and performance information to help management understand productivity and workshop capacity.
Monitor stock, purchasing, parts usage and movement so workshop jobs are less likely to be delayed by poor inventory visibility.
Use digital communication workflows, including WhatsApp-oriented customer communication, to improve response time and keep service history together.
Manage multiple locations with centralized reporting and role-based access for teams that operate across more than one workshop or service centre.
Saudi Arabia applies a 15% standard VAT rate to taxable goods and services. ZATCA e-invoicing is implemented in two phases: the Generation Phase and the Integration Phase. Phase Two is rolled out in waves and requires targeted taxpayers to integrate their e-invoicing solutions with ZATCA’s Fatoora platform, use the required invoice format and include additional data fields.
| Area | Requirement to confirm |
|---|---|
| ZATCA | Customer wave, Fatoora integration status, invoice format, required security and onboarding steps |
| VAT | 15% standard VAT configuration and correct tax treatment for the customer’s transactions |
| Arabic | Required Arabic UI, invoice fields and customer-facing communication |
| Pricing | Commercial quotation in SAR, including implementation and integrations |
| Support | Saudi support hours, onboarding plan and escalation contacts |
The platform is relevant to independent garages, mechanical workshops, service centres, tyre and quick-service businesses, auto-parts operations and growing automotive groups. The most suitable setup depends on workshop size, branch count, service mix and the degree of accounting, inventory and e-invoicing integration required.
AutoFixia’s workshop, inventory, technician, customer and multi-branch features can support Saudi automotive operations. The exact localization, Arabic requirements and e-invoicing scope should be confirmed during implementation.
The website package supplied for this update does not contain evidence that allows us to make that claim. AutoFixia should confirm its Fatoora integration and technical compliance before the website states that it is ZATCA Phase Two compliant.
Saudi Arabia’s standard VAT rate is 15% for taxable goods and services. The system configuration should still be reviewed for the customer’s exact tax and invoicing requirements.
Yes. AutoFixia includes multi-branch management capabilities designed to give management centralized visibility while controlling access by role and location.
AutoFixia includes CRM and WhatsApp-oriented communication capabilities. The exact WhatsApp API account, template and integration setup should be confirmed for each deployment.
Request a current quotation in SAR through AutoFixia sales and provide the number of branches, users, required modules and integration scope.
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